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Service Management Operational Excellence & Profitability Improvement Training
The industry has been in need of an all encompassing training program that focuses on proven methods that have been developed to drive profitability and operational performance within service. As a result, BEI Pros has developed the industry’s first service training program that focuses on these areas and many more. Our unique program is designed for all levels of service management.
The BEI Pros team has helped improve profitability and operational efficiency in over 100 companies. We will share this unique skill set and experience level with all attendees of our training program. In a nut shell, we teach your VP’s, Directors, Service managers and any service supervisory employee the nuts and bolts on how to:
- Assess your company’s current condition.
- Develop a customized action plan to address your areas of opportunity.
- Implement and focus on specific changes that drive profitability and operational metrics.
- Ensure you know how to properly and strategically execute the plan.
We not only show you how to identify your problems in service, we show you how to permanently fix them. In addition, we will provide the attendees with the industry’s first print management service operational model. This training will be conducted in sunny Tampa, FL.
- Top 15 "Must do's" to achieve 52+% service margins
- How to assess your service organization & identify your opportunity areas
- Action plan development
- Action plan execution "workshop"
- Follow-up... the failure of 90% of service managers
- Generating service revenue
- New updated Service Benchmarks "financial & operational"
- Service Financials - How to read, interpret and react
- Setting expectations
- Getting "Buy in" from the employees
- The role of a dispatcher & parts personnel
- Delegating effectively for result
- Eliminating obsolescence and parts variance's
- Maximizing Employee productivity
- How to "effectively improve" under performing employees
- The impact of product reliability on your profitability!
- The "differentiator for service and sales"!
- How to utilize "internal benchmarking" to drive profitability
- The new "WEB-BASED" automated territory analysis software
- Hiring & Recruiting "the right way".
- The "New" Print management model for service!
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