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The economic and competitive factors driving businesses today provide more motivation than ever for consumers to make intelligent choices in the marketplace. As such, dealerships in our industry must find ways to differentiate themselves among competitors, providing an added edge.
An elite national symbol of recognition and distinction in our industry, PROs Elite 100 is awarded to a select number of organizations displaying world-class service delivery. Only one dealership in any market can earn this sought after status, or reap the benefits it carries. “EXCLUSIVITY IS BACK”!
Benefits to the Customer
- Dealer's claims of Service excellence can be validated through achievement and certification of specific criteria by the recognized experts in Service operations improvement.
- Insures quality performance throughout the term of the contract through extensive and ongoing audit procedures of the dealership.
- Narrows selection criteria and spotlights the dealership that benchmarks best against the Industry's elite.
- Provides customer confidence in the dealership's ongoing investment in continuous service improvement and technical excellence.
- PROS ELITE customers utilize the latest software/technology capabilities to proactively enhance the “customer experience”.
- Guarantees the best price / value relationship is achieved when acquiring office equipment.
- A third party customer advocate in any dispute that occurs between the PROs Elite 100 dealer and the customer with BEI PROs, an independent organization, whose reputation is built on assuring customer delight.
- Customer will have access to continuous improvement practices of the Best 100 Office IMAGING Dealers in the United States.
Dealer Benefits
- Unleash the power of exclusivity to your Sales Organization to achieve market share dominance.
- Train your service management team in the processes, procedures and tactics to achieve world class operational and profitability benchmarks.
- Provide executive team World Class Leadership and Strategic Planning skills.
- Breed Elite Customer skills throughout your Organization.
- Increase equipment and aftermarket Margins.
- Experience extraordinary customer loyalty and retention.
- Access to the industry’s first Automated Territory Development software.
- Increases the economic value of the dealership to potential acquirers.
- Participates in PROs Elite 100 roundtables to share best practices and also benchmarks their performance against the Top 100 dealers in the United States.
Certification is the first step to achieving PROs Elite 100 status. The PROs Elite nine step process will help put you on the path and help get you the recognition and distinction you need to excel in the industry.
To learn about PROS Elite 100, including the certification and selection process, contact the PROs Elite Team today.
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